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New York Lemon Law Overview
New York's Lemon Law provides strong protections for consumers who buy or lease a new or qualifying used vehicle that turns out to be defective. The law covers both new and used vehicles under different criteria and is enforced by the New York State Attorney General's Office.
Key Features
- Covers both new and certain used vehicles
- Mandatory arbitration available through the Attorney General
- No cost to consumers for arbitration
- Separate laws for new and used cars
- Protects leased and purchased vehicles
Qualification Requirements
Your Vehicle Qualifies If:
- New Cars: Defect occurs within 2 years or 18,000 miles (whichever comes first)
- Used Cars: Vehicle is covered by a dealer warranty and the defect occurs within the warranty period
- Reasonable number of repair attempts have been made
- The defect significantly impairs the value, use, or safety of the vehicle
- Purchased, leased, or transferred in New York for at least $1,500
Important Timeframes
New Vehicle Coverage
Applies for 2 years or 18,000 miles, whichever comes first
Used Vehicle Coverage
- Up to 90 days or 4,000 miles depending on vehicle mileage at purchase
- Must have been purchased from a dealer (not private party)
Repair Attempts
- At least 4 repair attempts OR
- Vehicle has been out of service for 30+ total days
Note: Before filing a lawsuit, consumers are encouraged to use the free state-run arbitration program administered by the Attorney General's Office.
Good to Know
If your vehicle is still under the original manufacturer's warranty, you still may be eligible for lemon law protection—even if you're outside the typical mileage or time limits. Talk to a lemon law attorney to find out your rights.
Available Remedies
Repurchase
Refund minus reasonable usage based on mileage
Replacement
New comparable vehicle
Arbitration Award
Binding decision requiring manufacturer to comply
New York Lemon Law Process
1. Gather Documentation
- Repair orders, invoices, mileage logs
- Timeline of all issues and service visits
2. Request Arbitration
- Submit a complaint through the NY AG Lemon Law Arbitration Program
- Provide vehicle records and supporting documents
3. Attend Hearing
- State-appointed arbitrator will review your case
- A decision is usually issued within 30 days
New York Lemon Law FAQs
Does New York Lemon Law cover used vehicles?
Yes, if the car was purchased from a dealer and is covered under the mandatory dealer warranty period.
What's the difference between new and used lemon law coverage?
New vehicles are protected for 2 years or 18,000 miles. Used vehicles have shorter coverage depending on mileage at purchase, and only if sold by a dealer.
Is arbitration required?
No, but it is highly recommended and free for consumers. Many cases are resolved this way before needing to go to court.
Can leased cars qualify?
Yes, leased cars are covered under both the new and used lemon laws, provided all other qualifications are met.
Manufacturer-Specific Information
Different manufacturers have varying processes and known issues. Select a manufacturer to learn more:
Need New York Lemon Law Help?
Our team helps New Yorkers resolve lemon law claims quickly — whether you're dealing with a new or used car issue. Reach out for a free consultation today.